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Wednesday, March 21, 2012

Bad Customer Reviews on Starving Students moving

Many unhappy customers submitted bad reviews on Starving Students on YELP. You begin to believe in the moving stories since the majority of them explain their disaster. Moving is never an easy job, especially since hourly and packing costs can add up rather quickly. Starving Students received unfavorable reviews from many unhappy customers.

Imagine having to pay double to triple the quote amount, which several customer reviews reflected on their excessive moving cost associated with movers milking the time. The Starving Students movers moved so slow that moving cost exceeded the estimated moving quotes.

Even worse, the movers are usually late to the appointment time, they broke furniture, bubble wrapped items with asking, losing items, and were rude and unprofessional. A few customer reviewers accumulated additional charges since the movers wrapped unnecessary items without asking the customer ahead of time. 

Based on customer horror stories, Starving Students appears nonetheless to be the worst moving company in the business. Want to read the Starving Students moving stories? 


Tuesday, November 15, 2011

Resume Writing Services that rise above the competition

Take the time to get a resume that will work.

Read the article below, then click on the link to find a good resume writer.

Comprehensive Resume Writers List Click here!


Tips for Finding the Best Resume Writing Service


In today's competitive market and with changes in electronic distribution and processing,

you can help forward your career by enlisting the assistance of a professional resume writer.

To follow are some suggestions for making the right choice.

1). Take the time to talk to potential writers. Ask them questions and listen to the answers to ensure

they can assist you. Schedule a free consultation to meet them.

2). Never pay any money in advance until you have talked to a live person.

3). If you can not visit a service, make sure you have an physical address that you can verify. Make sure they

are located within driving distance. If something goes wrong or you need to meet in person, you do not want to get on a plane.

4). Visit a writer in person. Make sure they are in a stable business, they seem competent and you have a chance to see examples of their work.

5). Make sure your writer is the one who will do the work rather than a salesperson who takes orders and contracts work out to home based businesses.

6). What are the writer's credentials. How long have they been in business?

7). Ask about the writing process. What information is necessary? How is it going to be presented. Will you have a chance to review the work before it is finalized?

8). What are the update policies? How long will the resume be kept on file. What are future costs.

9). Does the business seem successful? Is it in a good location?

10). Can you make a deposit toward the work and pay once it is finalized?
Comprehensive Resume Writers List Click here!

These tips will help you select a resume service which will do what they say, give you what you need and launch you into your new career.

Thursday, September 1, 2011

Barnes & Noble review on customer service and Nook color product

Barnes & Noble is an excellent company. I received a Nook color as a present. Initially, I wanted the first generation Nook. However, I decided to wait until a color touchscreen version emerged out of the Nook vault.

The Nook color worked good for about two weeks. Then, the Nook color began to operate with a mind of its own. Barnes & Noble handled the entire situation professionally and responsibly.

Two weeks out of the box, the Nook color went berserk. I filmed the Nook color in action several times. The device acted alone to surf pages like a possessed robot from the I,Robot movie.

I visited discussion boards to read reviews on the Nook color. Several Nook color owners experienced the same problem. Eventually, their Nook color device required an exchange under the one-year warranty.

My Nook color was only a few weeks old.  I called Barnes & Noble to inform them of my defective electronic device. The custom representative walked me through the steps to reset the device to the original factory settings. She noted that if the device begins to act up again, I should call them back to request a new Nook color.

The defective Nook color started to go haywire again. I called Barnes & Noble to place an order for another Nook color. The customer representative requested another Nook color to be sent. She took my credit card information to ensure they received my defective device within 14 days. 

However, the customer representative indicated that this Nook color is a certified pre-owned model. I didn't feel that accepting another pre-owned device would be a good idea since most people return products due to performance issues. The customer representative assured me that this pre-owned Nook color would perform well.

Moments after speaking to the customer representative, I called Barnes & Noble again to address my concern about accepting a pre-owned Nook color. The customer representative discussed the matter with their supervisor, therefore, authorizing me to receive a new Nook color. He took down my credit card again, informing me that the first order would be canceled.

At the beginning of the week, I received the Nook color in the mail. I opened the package, and to my surprise a pre-owned Nook color rested firmly in the box. I called Barnes & Noble to notify them about receiving the pre-owned Nook color instead of a new version.

The customer representative apologized on behalf of Barnes & Noble for sending the pre-owned Nook color. He immediately requested a new Nook color to be sent by UPS. At this time I was required to give my credit card information a third time. In the meantime, I never opened the pre-owned Nook color to avoid any mishaps.

The Nook color finally arrived four days later since the order was submitted a few days prior to the weekend. This time around, I received a new Nook color sealed in a brand new box. I immediately printed out the return labels, called Barnes & Noble to retrieve the RIM numbers and one UPS label that failed to process, and packaged the two Nook color devices to send back to Barnes & Noble.

I had three Nook color devices in my possession at one time. God forbid I damaged or lost the Nook color devices because my credit card would have been charged $250 per unit.

Everything worked out well. Barnes & Noble is a professional company that cares about their customers. That is the main reason I continue to be a loyal customer. Most customers tend to read testimonials and revised reviews. I would rather write honest business reviews to help you make an informative buying decision.

Businesses assume that posting only good reviews will improve their sales. Nonetheless, a business must share negative reviews to demonstrate how they managed to fix such problems. We all know that it is impossible to give 100% perfect service. Customers want transparency in the product and service reviews.

Barnes & Noble delivered me a new Nook color to replace a defective unit. Their customer service team are professional and courteous. In the present moment, the Nook color is working well. Hopefully, the Nook color continues to perform without experiencing another possessed encounter.

I respect Barnes & Noble for addressing the defective Nook color issue. Although there were a few problems in the order process, Barnes & Noble remained professional throughout the experience.

The Nook color is an awesome electronic device that is reliable.

Barnes & Noble receives a 10/10 in professionalism, courtesy, and in quality.               


Sunday, August 21, 2011

Airline Review on Virgin Airlines

On May 25, 2011, I drove to LAX. I parked my car at a nearby LAX hotel parking lot. My Virgin Airlines flight was scheduled to leave at 8:00am. Everything was going well until I reached the security checkpoint. Strangely enough, the TSA staff paused as if they were in the Twilight Zone.

The sirens moved, and then made a loud beep sound. Activity resumed at the security checkpoint, with everything returned back to normal again. The 20-25 minute delay was enough to create problems. I raced over to the gate, noticing my plane already left. The time on my watch: 7:40am.

I was furious about the entire situation. A Virgin Airlines employee directed me to the front desk. She mentioned that she always feels bad for Orlando passengers. Another female employee was nice enough to ask her manager to approve another flight to fly into Fort Lauderdale, Florida. The Orlando, Florida flight only operates once a day. If you miss the flight, then you are essentially out of luck.

I took the next flight three hours later to Fort Lauderdale, Florida. My luggage remained on the Orlando flight. Eventually, I made it to the Fort Lauderdale airport. My ride also reached 45 minutes later. The Virgin Airlines staff member walked me to the office. She was worried about my luggage. She knew my luggage landed in Orlando.

Everything worked out. Virgin Airlines deserves respect for running a great company. They went above and beyond without charging me additional to reach my destination. Even though I was rerouted to another airport four hours away, I still managed to make it to Florida at no additional cost.

Virgin Airlines has personal television sets embedded on the back seat. You can watch television or order movies. If you plan to fly to San Francisco, Los Angeles, Florida, and New York City, Virgin Airlines is an affordable option. In addition, the staff members are willing to offer you the best possible service while at the airport and during the flight experience. Go with Virgin Airlines. 

Restaurant Review on BJ's Brewery in Oxnard, California

Three months ago we had lunch at BJ's Brewery in Oxnard, California. A female server took our order. I ordered the Angus beef dip with steak cut fries. My fiance ordered a cajun chicken potato.

A food runner delivered our food order. As usual, my sandwich looked delicious. However, the cajun chicken potato was without cajun seasoning. It was a plain potato. The server approached, asking if everything is good. We noted the baked potato is supposed to have cajun chicken.

The female server mentioned the computer did not have an option for cajun chicken. She also noted we never mentioned the cajun chicken. I assure you we ordered the cajun chicken based potato. This order has never been wrong.

Moments later, the server noticed the uneaten baked potato. She informed us that she asked about the based potato. However, she never fixed the order. The server could have asked if we wanted another order or reordered the right entree.

I worked as a server several years while working on my college degrees. I understand the challenges that may occur in the restaurant setting. The server knew she made a mistake. She doesn't understand that a customer is essential to a business.

I really enjoy dining at BJ's Brewery. Nevertheless, the female server never went above and beyond to fix her mistake. She should know the menu items. The menu features a cajun chicken potato. She tried every which way possible to avoid fixing the entree.

It was like we were a nuisance. She never apologized for the mistake, instead choosing to blame us for giving her the wrong order. The server could have easily fixed the order, but she didn't think good service mattered to loyal customers.  

I can't recall server's name. I tossed the receipt in the garbage shortly after BJ's Brewery's corporate office never returned the message I left on their website addressing the issue. It's unfortunate that BJ's Brewery failed miserably to deliver good customer service.

Now you know that an Oxnard BJ's Brewery server allowed their customers to leave without fixing a mistake on an order, and then BJ Brewery's corporate office never returned a message to address the poor service. The Oxnard management and the corporate office condone the bad service.

The next time you dine at BJ's Brewery, don't allow bad service to overshadow your dining experience. If a problem occurs, ask to speak with a manager because the corporate office will avoid returning an e-mail to fix a problem.   

Friday, August 19, 2011

Community College Review: De Anza College

This past April, 2011, I offered the domain DeAnza.net to De Anza College in Cupertino, California. De Anza College is one of the most popular community colleges in the United Sates, Their enrollment is near 30,000 students. De Anza never contacted me again to discuss the website.

DeAnza.edu is the main portal for De Anza College. In this day and age, acquiring an active extension to promote a school or to implement as an online education site is imperative to long-term growth in the education space. De Anza is not interested in acquiring DeAnza.net for the future. 

Should I think the e-mail never reached the administrative team. Why would this college reject DeAnza.net when it has the perfect ring to their goals. Look at the website. It is the absolute match to the college. Many college across the U.S. use a dot net to run their online education or distant learning services.

The De Anza web team seemed to be somewhat rude about the matter. Mr. Ching, the head of the Web Team, told me to not contact them again unless the administrative department instructs them to do so. He made it clear that I was wasting my time sending them another e-mail. I only sent two e-mails - an original e-mail and a follow-up e-mail. I last heard from De Anza in April, 2011.

De Anza employs a very professional team. After attending De Anza College for 5 years between 2000-2005, you would think they would have more professionalism to at least treat me with respect. DeAnza.net is an extremely valuable website. De Anza College can use the website to expand outside of the dot edu extension.

De Anza College rejected DeAnza.net in a time when the Internet is vastly growing - online education and distance learning are more popular due to time constraints. 

The following letter is one I received from De Anza Web Team after the second e-mail to follow-up on the first initial contact. When you choose a college, make sure you're careful. It seems most colleges focus on making money instead of showing respect to their former alumni.

Maybe it was a waste of my time for me to attend De Anza College to earn two AA degrees - film and liberal arts. 





The Mirage hotel review in Las Vegas

For my younger brother's wedding, my fiance and I booked a room at the Mirage. We didn't check-in until later since we were at the wedding reception and watched a Tropicana show.

We had a rough day. The radiator hose blew out in the Las Vegas desert. It took us hours to make it through the disaster. It was over 100 degrees that day. The Grill at Valentino in the Venetian butchered my brother and his wife's wedding cake and served the slices with strawberry puree drizzled across the slices. The wedding cake surprise turned into another disaster filled with many unfortunate events.

At around midnight, we were ready to check into the hotel. The Mirage is a adventurous hotel with their tiger theme. We saw Brad Garrett hanging around near the slot machines. He probably finished one of his comedy shows prior to us spotting him.

The Mirage hotel clerk was very accommodating. They asked us if we stayed in a penthouse in the past. We never could afford such an expensive room. The Mirage placed us in a penthouse at no additional cost.

When we entered the penthouse, the room looked like something a celebrity would book. There was a spectacular view, a few sofas, a large glass dining table, a fire place, a gigantic king bed and many other accommodations. 

The Mirage in Las Vegas turned a disaster of a day into a fantasy. We had a special opportunity to stay in a luxurious penthouse at no additional cost. The Mirage is a first-class hotel in Las Vegas. Book your next Las Vegas room at the Mirage.